Patient-Centered Medical Home Certificate Training

Empowering Future-Ready Healthcare Teams

The Patient-Centered Medical Home (PCMH) Certificate Training program equips healthcare professionals with the foundational knowledge and practical skills needed to implement and support the PCMH model of care. This intensive 8-week course is designed for learners interested in care coordination, quality improvement, and team-based primary care delivery—with a special emphasis on the integration of pharmacy services within the PCMH framework.

Over the course of 32 instructional hours, participants will explore the core components of the PCMH model: comprehensive care, patient-centeredness, coordinated care, accessible services, and a focus on quality and safety. Students will also gain hands-on experience with tools and practices essential for NCQA PCMH certification, including documentation strategies, performance metrics, root cause analysis, and care coordination techniques.

By the end of the training, learners will be able to:

  • Understand the principles and structure of the PCMH model and its impact on primary care

  • Identify the role of pharmacists and other healthcare professionals in team-based care

  • Apply strategies for improving patient access, communication, and engagement

  • Analyze quality metrics and use data to support practice transformation

  • Prepare for NCQA PCMH certification through mock assessments and a final capstone project

This course is ideal for:

  • Pharmacists, nurses, care coordinators, and public health professionals

  • Healthcare staff involved in PCMH transformation efforts

  • Students or early-career professionals interested in quality improvement and healthcare delivery models

No prior experience with PCMH is required. The course is open to a wide range of learners and emphasizes practical application through case studies, workshops, guest lectures, and a final capstone project.

Join us to learn how patient-centered care models are shaping the future of healthcare—and how you can lead that transformation from wherever you are.